Digiteq Automotive is committed to engage in responsible, qualified, and transparent business management focused on the company’s long-term success and the protection of stakeholder interests.
Digiteq Automotive corporate policy rests on principles enshrined in the “Digiteq Automotive Code of Conduct”. The Code of Conduct in place is based on the application of generally accepted social values.
Integrity
At Digiteq Automotive, we believe that only with lasting, dependable integrity and compliant behaviour will our gain and strengthen the trust of the staff, customers, shareholders, business partners and the general public to the company. Acting with integrity is an essential part of our Digiteq Automotive strategy and is thus on par with the quality of our products, our financial KPIs and aims and the satisfaction of our customers.
One of the tools aimed to increasing integrity awareness among the employees and management of Digiteq Automotive and its importance for our business activities is the Together4Integrity Program. Among other things, it includes initiatives supporting our aim to become a role model when it comes to integrity and compliance.
You will find further information regarding the topic of integrity at the Volkswagen Group under the following link: https://www.volkswagenag.com/en/sustainability/integrity.html (contents only in English).
Compliance
Digiteq Automotive staunchly believes that economic success is sustainable only if everyone sticks to the rules. Therefore, particular attention is given to the obligation to comply with applicable laws and/or internal rules, ethical and other rules adopted voluntarily as standard both by the Volkswagen Group and Digiteq Automotive. Compliance principles reach beyond business relations to embrace activities both within and outside the company. This is the Digiteq Automotive’s way of signalling loudly and clearly that its conduct will echo the requirements of legal and ethical rules on competition, finances and taxes, environmental protection and employee relations, including the safeguarding of equal opportunities.
The Compliance & Integrity department at Digiteq Automotive, in cooperation with the Governance, Risk & Compliance department at ŠKODA AUTO, provide consulting on all compliance-related issues, and they also implement appropriate measures to raise awareness of the intrinsic value of compliance among the workforce and third parties. For the purposes of the above-mentioned consultancy, there is the compliance@skoda-auto.cz e-mail address available for both Digiteq Automotive employees and partners.
Digiteq Automotive Code of Conduct
The Code of Conduct sums up fundamental principles underlying the conduct of Digiteq Automotive employees, and it is instrumental in responding to legal and ethical challenges. The Digiteq Automotive’s reputation is a core value relying on the resolve shown by all employees of the company to act in keeping with our Code of Conduct and all applicable laws and internal rules. The principles of conduct described here have become part and parcel of the corporate culture at Digiteq Automotive.
Digiteq Automotive Code of Conduct here:
Our Whistleblower System
Complying with statutory regulations and internal rules, and the principles laid down in the Code of Conduct Digiteq Automotive and the Code of Conduct for Business Partners, has top priority at Digiteq Automotive. The success of our company is based on Integrity and Compliance. To meet these standards, it is important to learn of potential employee or supplier misconduct and to put a stop to it. Therefore, we entrusted the Central Investigation Office of the Volkswagen Group to operate an independent, impartial and confidential Whistleblower System on our behalf.
A key pillar of our Whistleblower System is the principle of procedural fairness. It also guarantees the greatest possible protection for whistleblowers, persons implicated and employees contributing to the investigation of reported misconduct.
This also includes offering opportunities for anonymous reporting and communication. We assure not to perform any steps in order to identify anonymous whistleblowers, who do not misuse our Whistleblower System. Retaliation of whistleblowers and all persons who contribute to investigations at Digiteq Automotive will not be tolerated. Persons implicated are presumed innocent until the violation of applicable laws and/or internal regulations is proven. Investigations will be conducted with the utmost confidentiality. The information will be processed in a fair, fast and protected process.
How do we process your report?
The qualified and experienced colleagues at the Central Investigation Office of the Volkswagen Group examine every report for potential misconduct by a Volkswagen Group employees thoroughly and follow it up systematically. If you report potential misconduct, you will get a confirmation of receipt first. The Central Investigation Office of the Volkswagen Group then assesses your report. This includes gathering facts particularly from the whistleblower. Only if this initial evaluation shows grounds for suspicion of a violation an investigation by a dedicated Investigating Unit will be started. Afterwards, the results of the investigation will be assessed by the Central Investigation Office of the Volkswagen Group and appropriate measures will be recommended. Information about the status* and the outcome of the procedure will be given to you without undue delay.
Potential violations of the Code of Conduct for Business Partners by suppliers, including serious risks and violations of human rights and environment by direct and indirect suppliers, can also be reported to the Central Investigation Office of the Volkswagen Group - as well as reports requiring otherwise immediate action. The Central Investigation Office of the Volkswagen Group will inform the responsible departments, who will process the issue accordingly. This particularly includes taking the necessary measures to minimize or end violations and/or risks.
* The processing time varies depending on the subject of the procedure
Do you have any concern or feedback regarding Digiteq Automotive products or services?
If you have any from the customer’s point of view any questions, inquiries, feedback or complaints about the products or services provided by Digiteq Automotive, please contact the contact line Digiteq Automotive via telephone number +420 239 046 750 or e-mail address info@digiteqautomotive.com. Thank you for your understanding that our Whistleblower System is not primarily meant for questions or complaints of the customers.
Making a report to our Whistleblower System
The Whistleblower System offers various channels to report potential employee misconduct that allow a swift review and reaction by our company if necessary.
However, this does not affect the statutory right to contact other designated authorities in the Czech Republic.
- Nonstop Hotline (availability 24x7)
You can make a report at 365 days, 24 hours, using the international toll-free number: +800 444 46300.
If your local telephone provider does not support the toll-free service, you can call the following chargeable number: +49 5361 946300.
- Online Reporting Channel
You have also the option of using a web-based communication platform to contact the Central Investigation Office of the Volkswagen Group in many languages. This system is confidential and technically secured.
Even if your preferred language is not offered in the reporting channel, you can use any language to submit your report. You can also contact the Central Investigation Office of Volkswagen Group in any language via e-mail or mail.
- Ombudspersons
The Volkswagen Group has appointed external lawyers to act as Ombudspersons. They advise on the Whistleblower System. Also, the Ombudspersons ensure that, if the whistleblower desires, the reports are forwarded anonymously to the Central Investigation Office of the Volkswagen Group.
If you want to get in contact with the Ombudsperson, you can find their contact details here:
http://www.ombudsmen-of-volkswagen.com/
- E-mail
You can get in contact with the Central Investigation Office of the Volkswagen Group via e-mail io@volkswagen.de. - Central Investigation Office of the Volkswagen Group
Postal address:
Central Investigation Office
Box 1717
38436 Wolfsburg Germany
(The report can be sent in any language.)In person:
Central Investigation Office
Porschestraße 1
38440 Wolfsburg (downtown), Germany
(In such case, please make an appointment in advance via io@volkswagen.de).
Do you have further questions or do you need a local contact?
Questions or suggestions for improvement concerning the Whistleblower System can also be addressed to the Central Investigation Office of the Volkswagen Group.
For questions regarding Digiteq Automotive's whistleblowing system, please contact the Compliance & Integrity Department at support.compliance.integrity@digiteqautomotive.com.
You can also contact the Compliance Officer via the e-mail address: compliance@skoda-auto.cz.
External Reporting Channel of the Czech Republic
With regard to applicable legislation of the Czech Republic, the designated authorities for external reporting channel have not been defined yet.
Risk management
For the long-term success of Digiteq Automotive, it is crucial that it can identify, anticipate, and manage the risks and opportunities arising from its activities in a timely manner. The Digiteq Automotive’s risk management structure is built on a common principle of risk management within the Volkswagen Group.
The aim of the risk management system is to identify individual potential right at the beginning, assess how great they are, take appropriate countermeasures, prevent any potential damages, and eliminate any risks that might jeopardise the company existence. As the likelihood and impact of future events is subject to a certain degree of uncertainty, even the best risk management system cannot foresee all possible risks, and even the best and well-proven the internal control system cannot fully prevent unforeseeable events either. At the same time, economic and regulatory changes can offer opportunities that the company then strives to seize so that it is able to consolidate and build on its competitive position.